One way to troubleshoot home repairs before bringing in a contractor - LeadCloud News
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One way to troubleshoot home repairs before bringing in a contractor
08 May 2020

One way to troubleshoot home repairs before bringing in a contractor

After the stay-at-home guidelines were put in place, Wynn adapted the business so customers can get help from trained professionals by phone and video chat. Customers can book a free slot to talk with the professional contractors who have been vetted by Hippo Home Care.

“We call it ‘telemaintenance’ because it works like telemedicine for the home,” Wynn says. “For example, a first-time homeowner called recently because the pipes in his house were banging and there was a sound like the water was shuddering. Our contractor recommended turning the water main off, turning on all the faucets to get the water out and then turning the water main back on to see if that resolved the issue. That worked, and the homeowner was happy to have someone on the phone walk them through the process.”

Read more here - https://www.washingtonpost.com/business/2020/04/29/one-way-troubleshoot-home-repairs-before-calling-contractor/

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